Accessibility Airlines

The safety and comfort of all Jetstar passengers is our top priority, including those with specific needs. To help us prepare for your trip, request the specific assistance you need when you make a booking.

Your safety and comfort is important to us, so to make your flight as enjoyable as can be, we need to know about your specific assistance needs in advance.

For passengers who require wheelchair assistance or are travelling with their own mobility aid, we’ve outlined the details you will need to plan for your journey.